Animal Care Training Manual
One of our guiding principles at AHS is that we want the animals to have a good experience and provide quality care. To do that, we need people like you! In this module, you will learn how to clean and sanitize our facility, handle all animals...
Animal Handling Presentation and Fact Sheets
Education and Outreach
This online course supports the Animal Handling Training offered by the Education and Outreach department for our husbandry volunteers or Humane Teens wishing to assist with various E&O programs. This is a great review if you have already had the...
Canine Handling - Required
Learning to recognize and understand canine body language is one of the most important skills required you can have when working with our shelter dogs. In this course, you'll learn how to understand and appreciate what the dog is telling you...
Excellent Experience Every Time
In this course, we're going to furr-miliarize you with the essential customer service skills you will need to deliver an excellent experience every time. By the end of the course, you will learn: How to enhance your customer service skills to...
Fear Free Shelter Program - Required
In this four hour, nine-step training program, you’ll learn how to improve the emotional experiences of animals by applying key strategies and techniques designed to reduce the negative emotional states that are commonly experienced by shelter...
Feline Handling - Required
Each interaction with a cat has a lasting effect, making each interaction you have with a shelter cat even more significant. To best interact with the cats in our care, we need to understand them and what their actions are telling us. In this...
How to Break Up a Dog Fight
In this course, you will learn how to break up a dog fight safely.
How to Safely Remove a Cat from a Kennel
In this video, our Feline Welfare Specialist, Melissa Graham, demonstrates different techniques for safely removing a cat from a kennel. First, you'll see the "hands-only" approach for friendly felines. Then, Melissa demonstrates how to use the...
Leashing & Unleashing a Dog - Mik
In this 6 minute video, you will learn how to safely leash and unleash a dog and learn how to handle fearful and high arousal dogs. Be sure to turn on your speakers as there is sound.
Leashing a Dog - Jenny
In this short video, you will learn how to safely leash a dog. 1 Min 30 Seconds